- Location: Portsmouth Cathedral, Old Portsmouth, UK
- Reports to: Visitor Experience Manager
- Direct Reports: Shop Volunteers
- Hours: Approximately 22 hours a week worked flexibly over shop opening times (currently Tuesday to Saturday, 10am to 4pm, and Sundays, 12pm to 4pm). Weekend hours will be required and some evening working is likely
- Training: Safeguarding, UK GDPR, First Aid, Food Handling, Challenge 25, manual handling.
Voluntary Shop Supervisor, Portsmouth Cathedral

We are looking for a dedicated and enthusiastic Voluntary Shop Supervisor to oversee the daily operations at Portsmouth Cathedral’s shop. This role is vital in ensuring the smooth running of the shop, managing volunteers, and providing excellent customer service. The ideal candidate will have retail experience, strong organisational skills, a keen eye for detail, and the ability to work collaboratively with various team members. The Supervisor will form a key part of the team as we combine our shop and welcome area with a new heritage exhibition space, after receiving National Lottery Heritage Funding in 2024.