Please check the following before getting in touch:

The following must be checked before call out charges incur

• Gas or Electricity – must be switched off if any danger
• Oil Leaks to heating – switch off immediately
• Oil fired central heating – do you have enough oil in the tank?
• Electrical problems – check the RCD first; has a fuse gone or safety cut out/tripped?
• Smoke alarms – check battery first; when was it last tested or battery replaced?
• Strip Lights – check starter motor and tube first
• Extractor fans – check isolation switch and any manual control settings first
• Blocked Drains – are they clear of leaves?

Please note: If fat or wet wipes are found in drains – you may be charged

Reporting Form

Click on the button below to submit an issue (opens in your email app).